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Rates And Tariffs
01.10.2016 - 31.12.2016 01.01.2017 - 31.04.2017 01.05.2017 - 30.09.2017
THE SMALL ROOM
one room
ZAR 1150,00 ZAR 1315,00 ZAR 1165,00
THE MANOR HOUSE ROOMS
two rooms
ZAR 1270,00 ZAR 1465,00 ZAR 1315,00
STABLE SUITES
three rooms
ZAR 1700,00 ZAR 2000,00 ZAR 1600,00
POOL SUITES
four rooms
ZAR 1900,00 ZAR 2100,00 ZAR 1700,00

RATES QUOTED ARE priced per person sharing per night in South African Rand (ZAR).

Rates are valid at the time of booking, but until such time as full and final payment has been received, the price is subject to change without notice.

Rates are quoted including breakfast, mini-bar, 14% VAT and 1% tourism levy per person per night.

Rates exclude transfers from/to The Robertson Small, lunch, dinner, drinks in the EM bar, private telephone calls, laundry and spa treatments.

A 50% single supplement applies. No single supplement applies on bookings in The Small Room.

RESERVATION PROCEDURE

Reservations can be made online, via email or telephone. Written confirmation will be sent via e-mail.

Once the reservation is confirmed the client is liable for cancellation fees.

PAYMENT

All reservations must be guaranteed by a valid credit card.

Payment can be made by secure online payment, direct deposit or credit card.

A 50% deposit is required to secure the reservation at least 30 days after written confirmation.

Full and final payment is due 4 weeks prior to arrival. Extras may be settled on departure.

Rates are valid at the time of booking, but until such time as full and final payment has been received, the price is subject to change without notice.

Should payment not be received as stipulated, we reserve the right to cancel your reservation.

In the unlikely event of there being an unscheduled postponement of a reservation caused by bad weather, strikes or any other matter beyond our control, it is understood that expenses incurred will be for the client’s account.

CANCELLATION

Cancellations are only effective on receipt of written notification.
Cancellation penalties are levied as follows:

Any reservation cancelled within 6 weeks of the arrival date – 50% of the total invoiced amount.

Any reservation cancelled within 30 days of the arrival date – a charge to the full value (100% of the total invoiced amount) be applicable.

Cancellation penalties for Easter and 21 Dec – 04 Jan – less than 12 weeks’ notice prior to arrival – 100% of total invoiced amount.

In the event of premature departure, the full extent of the stay, as originally booked and
confirmed, will be charged.

Refunds of deposits/prepayments for bookings are at the discretion of management and are
dependent on the ability to re-book the room.

GENERAL TRANSFER TO/FROM THE ROBERTSON SMALL HOTEL

Please call our reservations team for road transfer requests. Luxury road transfers can be
arranged on request at an additional charge.

CHILDREN

Complimentary cots can be provided on request.

Children 0-6 years stay complimentary.

Children 7-12 years stay at 50% of the adult rate.

CHECK IN / CHECK OUT

Check in time is at 14h00; guests arriving earlier are welcome to use hotel facilities.
Check out time is 11h00; late departures will be accommodated where possible but are subject to occupancy / availability

GOOD TO KNOW

Free Wi-Fi access throughout the hotel.

Secure off street parking.

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